Click HERE for details of "General Practice Data for Planning and Research: NHS Digital Transparency Notice - NHS Digital and how to opt out of sharing your data with Third Parties - "How and why NHS Digital collects, analyses, publishes and shares data collected from GP practices for planning and research."

Type One Opt Out Form - this must be returned to the surgery.

Please see here for details of how your information is kept should you use a QR code to log in at a Covid-19 vaccination site.  

NHS QR code venue posters: privacy notice

Please read below to see how your personal data is used in line with iPlato SMS invitations to the cervical screening programme:

Data Processing and Data Sharing Summary

Please click the link to see the latest updates to the East London Health and Care Partnership Information Sharing Agreement

https://www.eastlondonhcp.nhs.uk/about-us/fair-processing-and-gdpr

General Practice Transparency Notice for GPES Data for Pandemic Planning and Research (COVID-19)

Please click here for the latest GP Connect Privacy Notice Update

Please click here for the latest Summary Care Record Supplementary Transparency Notice

To view the poster displayed in reception explaining more about GDPR, please click here GDPR Patient Notice Poster

To view a patient leaflet for download, please click here - Privacy Information Leaflet

How We Use Your Information

Privacy Information Leaflet

• We collect and hold data about you for the purpose of providing safe and effective healthcare
• Your information may be shared with other NHS organisations to audit services and help provide you with better care
• Information sharing is subject to strict agreements on how it is used.
• We will only share your information outside of NHS organisations with your consent*
• If you are happy with how we use your information you do not need to do anything.
• If you do not want your information to be used for any purpose beyond providing your care please let us know so we can code your record appropriately.
• You can object to sharing information with other health care providers but if this limits your treatment options we will tell you.
• Our guiding principle is that we are holding your information in the strictest confidence.

* Unless the health & safety of others is at risk, the law requires it or it is required to carry out a statutory function.

For more information about who are our partner organisations and how your data is used, please see more detailed information below.

How Glebelands Practice uses your information to provide you with healthcare

How your information is used for medical research

How your information is shared so that this practice can meet legal requirements

National Screening Programmes

To make an application for a SAR, please see further information below

Subject Access Request leaflet

Freedom of Information Act and Subject Access Request Update - March 2020

The Practice shares your diabetes related data with the Diabetic Eye Screening Programme operated by Health Intelligence (commissioned by NHS England). This supports your invitation for eye screening (where you are eligible and referred by the Practice) and on-going care by the screening programme. This data may be shared with any Hospital Eye Services you are under the care of to support further treatment and with other healthcare professionals involved in your care, for example your Diabetologist.

For further information, take a look at Health Intelligence’s Privacy Notice on the diabetic eye screening website: www.desphiow.co.uk 

1. These guidelines are designed to support practices through the implementation of You and Your General Practice (YYGP), which was introduced and agreed as part of the 2025/26 GP contract.

2. You and Your General Practice describes what practices and patients can expect of each other. Patients are encouraged to be on time, be prepared, and avoid wasted appointments by cancelling early. Patients can ask to be supported by general practices in a variety of ways (for example, by making reasonable adjustments). You and Your General Practice also describes how patients and their representatives can give feedback or raise concerns.

3. GP practices are required to have shared a link to the NHS England YYGP document on their practice website home page no later than 1 October 2025. Practices may also wish to link to their integrated care board’s (ICB’s) contact information from their websites. YYGP will also be made available in different languages on the NHS England website.

4. Practices will generally be the first point of contact for patients providing feedback or expressing concerns. A nominated lead (for example, the practice manager or another member of the practice team) should provide a liaison point to ensure appropriate follow up on any concern or feedback. Patients (and their representatives) will also be able to provide feedback or raise concerns about their practice directly with Healthwatch or the ICB. Healthwatch may share intelligence with ICBs on any issues raised with them.

5. If a practice feels that a concern raised needs to be managed as a complaint, this should be fed back to the person raising the issue and handled through the practice’s existing complaints processes.

6. All feedback is welcome. Feedback and concerns provide opportunities for learning, improvement and developing best practice. It can improve job satisfaction and motivation. Where appropriate, feedback should always be shared with staff.  The comments received and any resulting actions should be documented because practices and ICBs may wish to discuss this information as part of routine review and audit processes. Practices may also wish to discuss feedback and themes with their patient participation groups. Similarly, ICBs may find it helpful to share identified trends with practices and PCNs.

7. Practices may wish to monitor recurring themes in feedback and concerns – such as access, quality, or safety – and record the following:

• the date and method by which the feedback or concern was received
• the type of feedback or concern, along with a short description
• the outcome, including whether further action is required
• any resulting service improvements linked to the feedback or concern