From September 2023, here at Glebelands we will be offering two different types of appointment.

PRE-BOOKABLE IN ADVANCE.

PLEASE DO NOT USE THIS SERVICE FOR SAME DAY APPOINTMENTS.

We are aiming to make at least 50% of appointments available to our patients as pre-bookable 10 minute slots.

These can be used to

• follow up with a GP
• book an appointment at a time and date that is convenient to you from your phone/computer

You can request a

• pre-bookable TELEPHONE appointment link  OR 
• pre-bookable FACE TO FACE appointment link

You will then receive a text message allowing you to book an appointment up to 6 weeks in advance, giving you the opportunity to schedule an appointment around your other commitments. 

BOOK ON THE DAY RELEASED AT 8AM BY CALLING RECEPTION ONLY.

A number of appointments will still be available each weekday for those patients who have not pre-booked and that feel it necessary to see a GP that same day.  These are released at 8am each week day and are only available by calling reception on 020 8989 6272 or via the NHS app (subject to availability).

Please note:  

All appointments are available as face to face or a telephone consultation, but you will need a face to face appointment if your condition or symptom requires you to be physically examined by a GP. 

Any telephone appointments booked for physical conditions or symptoms will be cancelled and you will be advsied to re-book a face to face slot, in order to avoid appointments being wasted unnecessarily.

To prebook an appointment with a GP online, please download and sign into the NHS app, using the same email and mobile number that you have used to register at the surgery.

Alternatively, click the link below and log into your NHS account with the same email and mobile number that you have used to register at the surgery.

Once you have activated this service, you will be able to book face to face and/or telephone appointments up to a month in advance, order repeat prescriptions, and look at your medical record.

If you are currently using "Patient Access" app/website, we would recommended you switch over to the NHS app, as it has proven to be less problematic.   

No appointments left?  You can still get help.

Complete an eConsult for a GP to assess your symptoms and we will get back to you within 48 hours. 

For any medication queries that you may have, that require a GP, nurse or pharmacist input, we would recommend that you follow the link below and complete an online query form. 

General Medication Query Form

This is the easiest and quickest way to contact the team. Your query will then be forwarded on to the relevant clinician for an appropriate response.

Patients often call and ask to speak to a doctor or the nurse by telephone during the working day.  Please note, that this is not always possible, as any consultation with a clinician is considered to be an appointment, so we are not always able to accommodate your request.

For a quick response to a general query or questions, please use the "Contact Us" form and we will get back to you within 24 working hours.