Download the latest NHS App update.

The NHS App has been redesigned to make it simpler and easier to access NHS services.

Some items have moved within the App, but all the health services you need are still available. Your settings will remain the same before and after the update too. 

The new, user-friendly version of the NHS App will start to be available from December 11th, making it easier to: 

• order repeat prescriptions 
• book appointments 
• access 111 Online
• view your GP record
• and much more…

Need some help using the NHS App? Use the in-app Help feature or visit nhs.uk/nhs-app for guidance.

Our A&E departments and 999 responders are facing extremely high demand at the
moment. It may mean patients will have to wait longer to be seen.
Patients will be seen in order of clinical need. Unfortunately, this means those with
more minor ailments who do not require urgent medical attention will face longer
waiting times as the sickest patients will need to be treated first.
You should only attend A&E if you need immediate care for something that is very
serious or life-threatening.
Knowing your best route to urgent care can help you find the treatment you need
faster.
If you feel unwell or have a minor injury, your local pharmacy can offer advice and
some medicines. This can help you treat your condition yourself at home.
Pharmacists can also help you see the right person, if you need to see someone
else.
Your GP surgery should usually be the first place you contact if you have particular
concern about your health. You can book an appointment by requesting a booking link via the website or by
phoning them. They can also offer appointments out of hours and on weekends and
bank holidays. Call your practice, or if your practice is closed, call NHS 111 to book.
If you have an urgent but not life-threatening medical need visit NHS 111 online.
NHS 111 online will help you right away and if needed, a healthcare professional will
call you. If you cannot access the internet call 111.
Knowing your best route to urgent care can help you find the treatment you need
faster. For more information, and videos explaining how to access the right care at
the right time, visit https://northeastlondon.icb.nhs.uk/urgentcare.

If you fall under any of the categories below, book yourself in at the surgery.  If you are not sure, speak to someone on reception, who will be happy to help.

Instant and 24/7 access to a personalised programme 

Do you have a joint or muscle problem?  

Is it affecting your

Back
Back & Leg
Neck
Shoulder
Elbow
Hip
Knee
Ankle
Sprains and strains - leg
Upper Limb Tendinopathy
Lower Limb Tendinopathy

Please use the FREE getUBetter app designed and written by your local clinicians in
North East London - BHR. It offers tips, advice, and exercises tailored to
you and your stage of recovery.

Patients can start safely self-managing from day one of an injury.

Enter your email here on the "getUbetter" website to sign up and download the app to get started

A&E departments and 999 responders experience very high demand in winter and are not always required. Many patients can be treated safely and comfortably elsewhere, meaning people who need to be seen urgently for life saving treatment can be seen quicker.

If you are feeling unwell and need urgent care there are a number of options for you to consider. It is important that you visit the right service for your needs.

If you feel unwell or have a minor injury, your local pharmacy can offer advice and some medicines. This can help you treat your condition yourself at home. Pharmacists can also help you see the right person, if you need to see someone else. Many pharmacies across north east London are open until late and at weekends and have a private consultation room where you can discuss issues with pharmacy staff without being overheard.